This document complies with the General Data Protection Regulation (GDPR).
At Hydrumedical S.A., we recognize the importance of maintaining the confidentiality and integrity of your personal data. We are committed to implementing and managing personal data protection policies in accordance with the regulations in force within the European Union.
This privacy and data protection policy applies to the personal data of our customers and users of our website who contact us via our website, by email, or by telephone, whether for placing orders, obtaining information, or presenting complaints and/or suggestions.
We address your concerns in the sections below.
Hydrumedical S.A., legal entity number 509 655 300, headquartered at:
Avepark – Parque de Ciência e Tecnologia
Zona Industrial da Gandra
4805-017 Barco - Guimarães, Portugal
Is responsible for processing the personal data of its customers and website users.
Any questions related to this topic can be addressed to the responsible person by sending a letter to the above address or to the email address: dpo@hydrumedical.pt.
At Hydrumedical S.A., we collect limited personal data with the sole purpose of maintaining close and personalized contact with our customers, informing them about our news, promotions, and new product catalogs.
We collect your personal data when you request clarification of a doubt, send a complaint or suggestion, or place an order to purchase products.
The personal data we collect is intended for:
Under the GDPR, the use of personal data must be justified under at least one of the legal grounds provided by law. Depending on the personal data we collect, the means of collection, and the purpose of the processing, we may have several types of grounds, as shown below:
Purpose of Processing:
Customer and Potential Customer Management:
Legal Grounds for Processing Personal Data:
At any time, you may request:
You may be asked to prove your identity.
To exercise any of the above rights, please contact Hydrumedical S.A. at dpo@hydrumedical.pt.
When the processing of personal data depends on your consent, this must be free, express, unequivocal, and informed.
Whenever new personal data is collected that requires your consent, Hydrumedical S.A. will request your express authorization, providing all necessary information, including the purpose of the processing, the retention period of the personal data, and your rights.
Consent may be withdrawn or changed at any time without affecting the lawfulness of the processing carried out based on the previously given consent. To do so, please contact us via email at dpo@hydrumedical.pt and indicate that you wish to change or withdraw your consent.
Hydrumedical S.A. processes your personal data to carry out tasks related to our business activities. The GDPR recognizes that the processing of personal data for direct marketing purposes may constitute a legitimate interest of the company. If you do not wish to receive marketing communications from us, you may object to their processing at any time by contacting us via email at dpo@hydrumedical.pt.
Hydrumedical S.A. retains all personal data for as long as the existing commercial relationship remains in force. Unless consent is withdrawn, we retain personal data for up to five years after the date of termination of the commercial relationship or last contact made. We may keep your personal data for longer periods under pending legal obligations.
Hydrumedical S.A. does not assign or transfer your data to third parties unless there is a legal obligation.
At Hydrumedical S.A., we use a variety of security measures to help protect and maintain the security, integrity, and availability of your personal data.
Although the transmission of data via the internet or website cannot guarantee total security against intrusions, Hydrumedical S.A. has made its best efforts to implement and maintain physical, electronic, and procedural security measures aimed at protecting your personal data in accordance with applicable data protection rules.
Our website uses "cookies." A cookie is a small file of information that we send to your browser's cookie file, located on your computer's hard drive, via our internet server. This action does not damage your computer and allows Hydrumedical S.A. to track visits to the website, facilitating the user's browsing process and improving the browsing experience on our website.
You can configure your browser to issue a warning notification whenever you receive a cookie, allowing you to decide whether to accept it or not. You can also disable cookies, which may affect the full use of all services on the website.
Our website may contain links to other websites. When accessing a link that does not belong to Hydrumedical S.A., please be aware that these websites have their own privacy policies, which are not the responsibility of Hydrumedical S.A. We recommend consulting the privacy policy of these websites before using them.
In case of violation of your rights, you can file a complaint with the national supervisory authority:
National Data Protection Commission (CNPD)
Rua de São Bento, nº 148 – 3º
1200-821 Lisbon, Portugal
All future changes to our Privacy and Personal Data Protection Policy will be posted on the company's website. We recommend consulting this document whenever you visit our website.